Appointing a Representative for Your CMS Matters
Golden Care also provides Medicare Part D coverage for prescription medications.
Important: Participants enrolled in a separate Medicare Advantage Plan will no longer be eligible for the PACE program.
How to Appoint a Representative:
Download (CMS Form-1696)
cms-1696.zip
Your Rights as a Participant
Click here to view the Patient’s Bill of Rights.
Filing a Grievance or Appeal
At Golden Care Adult Day Center, we are committed to providing high-quality, person-centered care. If a participant, family member, or authorized representative is ever dissatisfied with the care or services received, we encourage you to share your concerns.
Every concern is taken seriously. Once received, it will be reviewed promptly, and a written response will be provided. Our staff is available to assist you throughout the process to ensure your voice is heard and respected.